Shipping policy

Shipping Policy

Thank you for shopping with Salt + Shine! Here's everything you need to know about how we get our products to you.

Standard Shipping We ship most orders within 3–5 business days via standard carriers (USPS, UPS, or FedEx). Shipping times vary by destination but typically range from 5–10 business days after fulfillment. You'll receive a tracking number by email once your order ships.

Print-on-Demand Fulfillment Many of our products are made to order and fulfilled by Printful. Because each item is printed specifically for you, please allow additional production time of 2–7 business days before shipment. We do not accept returns or exchanges on print-on-demand items unless the product arrives damaged or defective.

Local Pickup — Event-Exclusive Items Some limited-edition products are available for local pickup only and will not be shipped. These items are clearly marked on the product page. Pickup details, including date, time, and location, are listed on the individual product page at the time of purchase.

Order Changes & Cancellations Because print-on-demand orders go into production quickly, we are unable to guarantee changes or cancellations after an order is placed. Please review your order carefully before completing checkout.

Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at hello@saltxshine.co and we'll make it right.

Questions? Reach out anytime at hello@saltxshine.co or through our Contact page. We're happy to help.